1. Introduction

At Terravest, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform.

2. Information We Collect

We collect the following types of information:

A. Personal Information

  • Name, email address, phone number.
  • Date of birth, nationality, and identification documents (for KYC).
  • Payment details (wallet addresses, transaction history).

B. Technical & Usage Data

  • IP address, browser type, device information.
  • Login details and activity on our website.
  • Cookies and tracking data (see Cookie Policy for details).

C. Financial Information

  • Deposits, withdrawals, and investment transactions.
  • Referral commissions and bonus earnings.

3. How We Use Your Information

We process your data for the following purposes:

  • Account Registration & Management: To create and maintain your account.
  • Compliance & Security: To verify identity, comply with AML & KYC regulations, and prevent fraud.
  • Transaction Processing: To facilitate deposits, withdrawals, and investments.
  • Customer Support: To assist with inquiries and resolve issues.
  • Marketing & Communication: To send promotional materials (only with user consent).

4. How We Protect Your Data

We implement strict security measures to safeguard your information:

  • Encryption: Secure storage of sensitive data.
  • Access Control: Only authorized personnel can access personal information.
  • Regular Audits: Routine security checks to prevent breaches.

5. Data Sharing & Disclosure

We do not sell or share your personal data with third parties, except in the following cases:

  • Regulatory Compliance: We may disclose data to government authorities if required by law.
  • Fraud Prevention: We may share data with financial institutions and security firms for fraud detection.
  • Service Providers: Third-party services (e.g., payment processors, cloud storage) may process data on our behalf under strict confidentiality agreements.

6. User Rights

You have the following rights regarding your personal data:

  • Access & Update: You can view and update your personal details.
  • Data Deletion: You may request account deletion, subject to compliance laws.
  • Opt-Out: You can unsubscribe from marketing emails at any time.

7. Data Retention

We retain personal data only for as long as necessary:

  • For legal & regulatory purposes (e.g., AML, tax records).
  • To provide continued service (as long as your account is active).

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

9. International Data Transfers

If you access Terravest from outside our operating jurisdiction, your data may be transferred and stored in secure locations compliant with international data protection laws.

10. Policy Updates

Terravest may update this Privacy Policy periodically. We encourage users to review it regularly. Significant changes will be notified via email or on our website.

11. Contact Information

For privacy-related concerns, you can contact us at [support email].